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This is where you can find
answers to commonly asked questions. Simply Click on a question
below to see an answer |
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1). Can you fill my American prescription? |
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2). Do I get charged a shipping fee for every prescription?
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3). Why is it cheaper for me to order a 90-day supply than a 30-day
supply? |
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4). Do you sell every prescription product? |
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5). I am a new customer, how do I get Started? |
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6). Will you accept my insurance plan? |
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7). What payment methods do you accept? |
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8). What is your Return Policy? |
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9) Will you always ship grouped orders together? |
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Q: Can you fill my
American prescription? |
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A:
Yes, if you follow the procedure under the section of How to Order on
our web page. |
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Q: Do I get charged a shipping fee for every
prescription? |
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A: You are charged one
shipping fee per parcel, not per prescription. If all your
prescriptions fit in one parcel you will be charged only one shipping
fee. |
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Q: Why is it cheaper for me to order a 90-day supply than a 30-day
supply? |
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A: Each prescription contains a
built-in dispensing fee that is the same for a 30-day supply and a
90-day supply, thus saving you money when you buy a 90-day quantity. |
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Q: Do you sell every
prescription product? |
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A: No we do not. We do not sell
any habit forming or narcotic medications. Also, not all products that
are available in the USA are available in The name of the Country of
the pharmacy. |
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Q: I am a new
customer, how do I get started? |
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A: It is a 4-step process.
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(1) Go to the
How to
Order page and click the “New Customer” link.
(2) Choose your order method and follow the
instructions provided.
(3) Read and agree to the Customer Agreement and
complete the Health Profile.
(4) Send us your American prescription by fax or mail. |
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Q: Will you accept my
insurance plan? |
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A: We're sorry, but we currently
do not accept insurance plans. However, check with your insurance
company since many US insurance companies will reimburse you if you
have a receipt. |
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Q: What payment methods do you accept?
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A: We currently accept VISA and
MASTERCARD, and CHECKS! |
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Q: What is your Return Policy?
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A: The Pharmacist shall not
accept the return for use or re-use of any portion of any drug or
non-prescription medication (Alberta College of Pharmacists Standard
5.1 (m) Standards of Practice - The Pharmacist, Jan. 1, 1996).
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Q) Will you
always ship grouped orders together? |
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A) Even though all attempts are
made to ship your grouped orders together, we cannot guarantee this.
In the event that your grouped orders cannot be shipped together, you
may be charged a shipping fee for each separate package. |
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